Privacy Policy

Last updated: 1 March 2025

1. Introduction

AtmosLedger Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carbon accounting platform.

2. Information We Collect

We collect information that you provide directly to us:

  • Account information: Name, email address, company name, job title
  • Company data: Business registration number, sector, employee count, physical locations
  • Emissions data: Energy consumption, fuel usage, travel data, waste volumes, and other activity data you input
  • Evidence documents: Utility bills, invoices, and other supporting documentation you upload
  • Payment information: Billing address and payment method details (processed by our payment provider)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our carbon accounting services
  • Calculate and report your greenhouse gas emissions
  • Generate your Carbon Passport and Carbon Reduction Plan documents
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Comply with legal obligations and regulatory requirements

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent: When you choose to share your Carbon Passport publicly
  • Service providers: With third-party vendors who perform services on our behalf (see Subprocessors)
  • Legal requirements: If required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Emissions data is retained for a minimum of 7 years to support audit requirements and historical trend analysis. You can request deletion of your account and associated data at any time.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request erasure of your personal data
  • Restrict or object to processing of your personal data
  • Data portability
  • Lodge a complaint with a supervisory authority

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses, for any such transfers.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@atmosledger.com.

AtmosLedger Ltd · Registered in England & Wales · Company No. 12345678